SERVICE
Huatai Battery

SERVICE

Service policy

International Trade

Domestic Sales

Service policy

huataiWith customer supreme, Huatai Battery serves the society

Service is the unique competitive advantage of Huatai. With principle of “customer centric and served”, Huatai Group has established good mutual beneficial cooperation with national customers. The business personnel of the Company pay period visits to customers and provide full range of before-sales, in-sales and after-sales services for normal use of products on basis of concrete market conditions. The Company fights against production and sale of counterfeit goods and unfair market prices as well as maintains market order to build a fair and righteous marketing environment. At annual large national customer order-pricing meeting, Huatai will negotiate and discuss the past and future. 

The Company opens up VIP 163 customer service E-mail recently to release information about price adjustment and promotion policies in time. The Company will send messages to customers at the beginning, in the middle and at the end of each month for fear that customers miss information and keep smooth communication.